Terms of Service

You need to be at least 13, and old enough to form a contract where you live, to use Toom. If you use Toom for a company, you confirm you’re allowed to accept these terms for it.

We grant you a personal, non-exclusive, non-transferable licence to install and use Toom on computers you own or control. You may not resell, sublicense, reverse engineer or try to get around Toom’s plan limits or licence checks, except where the law allows it.

Keep your sign-in details safe and give us an email address you can receive. You’re responsible for what happens under your account. Tell us straight away if you think someone else has used it.

What you record and export is yours. Toom processes it on your computer and we don’t claim any rights to it. Exports from the free plan include a small “Made with Toom” mark; you agree not to remove it while on that plan.

You’re responsible for what you record and share. Get permission before recording other people, follow the laws on recording calls and meetings where you are, and don’t use Toom to infringe anyone’s rights. The privacy scan helps cover sensitive details, but it can miss things, so check your video before you share it.

Toom is free to download. Toom Pro is a paid subscription, billed monthly or yearly, that removes the free plan’s limits. Payments are handled by our payment partner, Bachs, and are also subject to its terms.

• Renewal. Pro renews automatically at the end of each period until you cancel.
• Prices. Prices are shown in US dollars before tax, and may change. The price you sign up at is the price you keep while your subscription stays active.
• Free trial. New subscribers may get a free trial. It’s limited to one per person and per computer. If you don’t cancel before the trial ends, your first payment is taken.
• Licence keys. Each period of Pro comes with its own licence key (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX): every subscription renewal, promo code and gift. A key stops working when its period ends, and works on up to 2 computers at once. Don’t share, sell or publish your keys.
• Cancelling. Cancel any time from Settings → Account in the app. You keep Pro until the end of the period you’ve paid for.
• Refunds. If something went wrong, email us within 14 days of a charge and we’ll look at it. Refunds are at our discretion unless the law where you live gives you a right to one.

Don’t use Toom to:

• record or share content that’s illegal, or that harasses or exploits anyone
• record people without the consent the law requires
• abuse, overload or attack our servers, or create accounts to get extra free trials

We may suspend or close accounts that break these terms.

Some features use other services, such as Unsplash for background images. Their content and terms belong to them, and we aren’t responsible for them.

We improve Toom often, so features may be added, changed or removed. If we make a change that takes away something you’ve paid for, we’ll tell you first. We may update these terms; if a change is significant we’ll tell you by email or in the app, and using Toom after it takes effect means you accept it.

Our Privacy Policy explains what data we handle and why.

Toom is provided “as is”. We work hard to keep it reliable, but we can’t promise it will be uninterrupted or error-free, or that a recording will never be lost. Keep backups of anything important.

To the extent the law allows, we aren’t liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing here limits rights you have under consumer law that can’t be waived.

You can stop using Toom and delete your account at any time. We may suspend or end your access if you seriously or repeatedly break these terms. Sections that by their nature should survive, such as disclaimers and limits on liability, continue after that.

Questions about these terms? Email hello@trytoom.tech.